Review Sheraton Roma & Conference Center

Sheraton Roma Hotel & Conference Center (4-sterren)

Viale del Pattinaggio 100, EUR, 00144 Rome, Italië

After Crete we wanted to do a city trip. we decided to plan a trip to Rome. Before we booked our flights, we looked for a hotel. What did we want? First of all we wanted a place located near Rome but not directly in the center ( a lot of noise and more expensive). An other requirement was that the hotel came with breakfast (included). And if it was possible we preferred a hotel with a pool (hot hot hot in Rome!).

After a little search we found The sheraton Roma Hotel. Sheraton is a chain of hotels and resorts all over the world. Loti: ‘ I’ve all ready been a few times to different Sheraton hotels, it was a great experience every time. I’m also an SPG member.’ You can read more on their website of facebook page: http://www.starwoodhotels.com/sheraton/index.html

https://www.facebook.com/sheratonrome/?fref=ts

But how did we experienced the hotel in Rome?

Location: 4/5

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The hotel conveniently located between the historical city center and Fiumicino/Leonardo Da Vinci International Airport (in the businnes center) .That was exactly what we looked for. Not too much noise, but easy to reach.

The hotel offers a shuttle several times a day to the center of Rome. Because of the price we didn’t used this service. But no worries we used the subway. The nearest metro station was EUR Magliana, max. 10 minutes walk from the hotel. In combination with the special tourist passes (Roma Pass,…) we didn’t had to spend a lot of money on transportation.

Reception: 4.5/5

The look of the hall is ‘chic’. There are not too much details and the design is functional. The place has a pleasant temperature because of the airconditioning.

The staff welcomed us with open arms, they gave us information about the hotel, region,room,…
Their English was good and they were friendly and helpful.

Rooms: 5/5

We booked a room for two persons on the preferred floors. When entering the room we were instantly happy. There was a lot of place, two big beds, a large closet, a nice bathroom and everything was clean. And just one word for the matrasses: WOW! We slept like babies ;).

We had a full minibar but we didn’t use that because of the prices. Still the hotel offered us two free bottles of water everyday and in the room there were tea- and coffee facilities (free). Also the free Wifi had a good quality!

Breakfast: 4/5

The hotel offers a varied breakfast buffet. You had a lot of choice between fresh fruits, fruit salads, (fruit-)yoghurts, cornflakes, bread, sandwiches, meat, cheese, fresh juices,…  You can sit out- or inside, and there is an additional room in case there are a lot of people. We recommend to go around 8 o’clock. At that moment it isn’t too crowded.

We liked the food. The bread isn’t like home, but better than average. We didn’t like the round sandwiches, but the cake was delicious even the croissants had good quality. Particularly for sandwich fillings there were different types of fresh meat (turkey,ham,salami,..) and smoked fish. There was also a wide range of sweet spreads. For the people who like warm food the breakfast had a corner with omelets, sausages,… We liked the fresh fruit, juices and yoghurts.

Our only comment is that the kiwi’s were still hard.

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Pool 3/5

The hotel had a big swimming pool. One of the reasons we booked this hotel was because of the pool. After a long day in the hot city center we wanted to cool off. The first evening we swam in the pool and it was amazing. The water was refreshing. The day after we visited the city center. It was a warm day and the pool was calling us. To get chairs around the pool you had to pay. So we choose to sit just on the ground (no problem for us, but it’s a little remark) But when we arrived at the hotel we learned that the pool was closed…. The only sign for this was a board at the pool saying that It’s closed due to maintenance. No further information. We asked the staff but they only said the same. And they promised it would be open august second.

As compensation the hotel offered free shuttle service to their other hotel with pool. This was indeed a great idea if there were enough shuttles. The bus only went two times a day (at 9.30 AM and 15.30 PM) and two times back (15.00 PM and 19.30 PM). We found these hours impractical. Usually we visited the centrum (museums, churches,…) in the morning and swam around 16.00-17.00 PM. You can understand that we had to rush to get the shuttle. Fortunately we could speak with the manager. She offered us a taxi once a day to the other hotel (or the way back). And a free meal. We were very happy with this arrangement. The pool at the other hotel was very nice. Not too big and not too crowded. The water was cold, but nice and refreshing. Our only advice for this pool: more sunbeds. We could sit on the grass but there were a lot of salamanders crawling around.

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The morning of the 2nd  august we looked to the pool and saw… an empty pool. We were disappointed and asked when it would open. Again they said ‘tomorrow or the day after’. The reason why it was closed: due to maintenance works. We spoke to the manager and she arranged again once a day a taxi. Thursday evening we go a letter that the pool would be open Friday at 11 AM. We were so happy, so we planned to swim in the morning and to visit the city in the afternoon. We woke up early but when arriving at the pool it was still closed. The very friendly poolboy told us the pool wasn’t at the right waterlevel to be safe. So we couldn’t swim…

Saturday the pool was finally open but because of the fresh water it was very cold. We couldn’t swim only sit in the pool with our legs. We regret the unexpected events, but we can’t complain. We got nice compensations and the other pool was very nice. Only the communication to the guests was a bit poor.

Food 4,5/5

There was a good choice of dishes in the restaurant. You could order them in your room or at a table. We tasted the chiken, beef, pastas and pizzas. They were all very tasty! We enjoyed the dinner so much. We didn’t gave a 5 because it was a bit too expensive. Especially drinks. It was 6 euros for a soda… We always took a bottle of water to share. The staff was very friendly and faster than in the city center. Roomservice was also good (same food). When we ordered the food the people on the other side of the telephone didn’t speak English very well. We had to repeat ourselves a lot. Luckily the order was always correct and the service was fast. One time we didn’t get a table so we had to eat in weird positions ( try to cut beef on a soft bed). And one time we didn’t get the vegetables we asked for. They immediately got back to the kitchen to prepare the portion of vegetables.. A weird misconception was that if we asked vegetables we got weird ones (no tomatoes or green cold vegetables) but warm steamed vegetables where you couldn’t see what it was exactly. But it was not that bad. The staff at the restaurant was very nice and that’s why we score food high. Also the food itself was amazing. The only thing we weren’t happy about were the prices.

General: 3.5/5

Because of the problems with the pool we give the hotel a 3.5/5 instead of 4.

 

If you have further questions, don’t hesitate to contact us!

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